Problem-solving mindset with analytical thinking.
Adaptability and resilience in dynamic work environments.
Proactive approach to issue resolution and process improvement.
IT
Application Support Engineer
IT
Permanent contract
Porto
First who
- Willingness to Learn and Evolve
- Good Communication Skills
- Ability to Work in a Team
Then what
Missions
- Knowledge of both Linux and Windows
- Good Knowledge of Scripting Languages
- Experience with Monitoring Tools
Profile required
- SQL
- Python
- Network
- PowerShell
- Control-M
- Active Directory
You want to join a company that places people at the heart of its concerns? We are waiting for you at Extia!
Extia is an engineering consultancy which proposes since 2007 an unprecedented approach in its sector by combining well-being and performance at work. A successful model: more than 3000 Extians working in 22 agencies in France and abroad, 1st Great Place To Work® in France, 160 millions of euros of turnover and plenty of energy!
At Extia, it's "First who, then what" so, let's do it!
First who
First who
Then what
Then what
About the Role
We are seeking an experienced Application Support Engineer to join our team within a dynamic business environment. The ideal candidate will be responsible for managing and maintaining applications, ensuring smooth operation, and collaborating with various teams to improve processes and automate procedures. This role requires strong technical expertise, proactive incident management, and continuous engagement with development teams.
Tasks & Responsibilities
- Effectively manage and resolve production incidents.
- Follow up and coordinate changes and technical operations (e.g., electrical shutdown, server maintenance, disaster recovery procedures).
- Participate in change management for applications and infrastructure, collaborating with teams such as development, system administration, database administration, and networking.
- Maintain up-to-date documentation, including architecture, procedures, and supervision requirements.
- Manage backup data and conduct regular restoration tests.
- Monitor applications and infrastructure to ensure compliance with SLAs across all business lines.
- Control and optimize application load capacity.
- Contribute to continuous automation and process improvement.
- Work closely with development teams to define application architecture in alignment with infrastructure standards.
Main Technical Requirements
- Minimum 6 years of experience in similar roles.
- Strong knowledge of Linux and Windows environments.
- Experience with BMC/Control-M or other industrial schedulers.
- Proficiency in scripting languages such as Shell, Python, and PowerShell.
- Understanding of database concepts.
- Experience with infrastructure backups and monitoring tools.
- Knowledge of LDAP, Firewall, Reverse Proxy, Active Directory, and Kerberos.
- Solid networking knowledge.
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Talent Recruiter I love doing puzzles
Your agency
Lisbon
In 2019, Baptiste decided to conquer Portugal and opened an agency in Lisbon. The team now counts 25 members, and they work in IT, Digital and Data in the Banking, Finance and Insurance, Telecoms, Retail, and e-commerce sectors. The Lisbon Extians are looking to spread the "First who, then what" mindset throughout Portugal.
